.al websites Live Chat Usage Statistics and Market Share in Albania (.al)

We are tracking usage statistics and market share of 16 web technologies in Live Chat in Albania (.al). In March 2024 the most popular web technology in Live Chat in Albania (.al) is Intercom with 52% market share. In second place there is Drift with 7% market share. After that there are Callbell with 5%, Smartsupp with 5% and Tawk.to with 5% market share. Top 5 web technologies together have 74% market share. The remaining 11 web technologies in Live Chat have a combined market share of 26%. Global Live Chat market share report is available here.

Live Chat Market Share in Albania (.al) in March 2024
About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 16 different technologies in Live Chat.

There are 61 websites using Live Chat in Albania (.al websites) in out database.

Live Chat Usage Statistics and Market Share in Albania (.al) in March 2024
Technologies in Live Chat in Albania (.al)
  • Intercom Intercom

    Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

  • Drift Drift

    Drift is a conversational marketing platform.

  • Callbell Callbell

    Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.

  • Smartsupp Smartsupp

    Smartsupp is a live chat tool that offers visitor recording feature.

  • Tawk.to Tawk.to

    Tawk.to is a free live chat software to chat with visitors on your website.

  • HubSpot Chat HubSpot Chat

    HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.

  • LiveZilla LiveZilla

    LiveZilla is a web-based live support platform.

  • MyLiveChat MyLiveChat

    MyLiveChat is a live chat developed by CuteSoft.

  • Pure Chat Pure Chat

    Pure Chat is a live chat solution for small to mid-sized teams.

  • Tidio Tidio

    Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

  • Apple Business Chat Apple Business Chat

    Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.

  • Chaport Chaport

    Chaport is a multi-channel live chat and chatbot software for business.

  • Chatra Chatra

    Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.

  • Crisp Live Chat Crisp Live Chat

    Crisp Live Chat is a live chat solution with free and paid options.

  • LiveAgent LiveAgent

    LiveAgent is an online live chat platform. The software provides a ticket management system.

  • Oct8ne Oct8ne

    Oct8ne is a visual customer service software.

Live Chat Market Share History in Albania (.al) in Last 12 Months
Technology May 2023June 2023July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024
Intercom51.34%67.52%67.23%67.52%67.53%67.24%67.83%74.29%75.61%76.07%52.46%
Tawk.to22.99%9.83%9.79%9.83%9.96%9.91%9.57%2.86%2.44%2.45%4.92%
Drift3.83%2.99%3.40%2.99%3.03%3.02%3.04%3.43%2.44%2.45%6.56%
Tidio3.07%2.14%2.13%2.14%2.16%2.16%2.17%3.43%3.66%3.68%3.28%
Smartsupp1.53%1.28%1.28%1.28%1.30%1.29%1.30%1.71%1.83%1.84%4.92%
Pure Chat1.15%1.71%1.70%1.71%1.73%1.72%1.74%1.71%1.83%1.84%3.28%
Chatra0.77%0.85%0.85%0.85%0.87%0.86%0.87%1.14%1.22%1.23%1.64%
HubSpot Chat1.15%1.28%1.28%1.28%1.30%1.29%1.30%2.29%3.66%3.68%3.28%
Callbell0.38%2.14%2.13%2.14%2.16%2.16%2.17%2.29%2.44%2.45%4.92%
Chaport0.38%0.43%0.43%0.43%0.43%0.43%0.43%0.57%0.61%0.61%1.64%
Crisp Live Chat0.38%2.14%2.13%2.14%2.16%2.16%2.17%1.71%1.83%1.84%1.64%
Oct8ne0.38%0.43%0.43%0.43%0.43%0.43%0.43%0.57%0.61%0.61%1.64%
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