Issue Trackers Usage Statistics and Market Share in United States of America (.us)
We are tracking usage statistics and market share of 21 web technologies in Issue Trackers in United States of America (.us). In April 2024 the most popular web technology in Issue Trackers in United States of America (.us) is Cloudflare Network Error Logging with 50% market share. In second place there is Sentry with 49% market share. After that there are Elastic APM with 0%, UserVoice with 0% and Tiki Wiki CMS Groupware with 0% market share. Top 5 web technologies together have 99% market share. The remaining 16 web technologies in Issue Trackers have a combined market share of 1%. Global Issue Trackers market share report is available here.
About Issue Trackers
An issue tracking system (support ticket system) is a computer software package that manages and maintains lists of issues.
We are tracking 21 different technologies in Issue Trackers.
There are 14,354 websites using Issue Trackers in United States of America (.us websites) in out database.
Issue Trackers Usage Statistics and Market Share in United States of America (.us) in April 2024
#1 Cloudflare Network Error Logging 
49.72%
#2 Sentry 
48.82%
#3 Elastic APM 
0.48%
#4 UserVoice 
0.25%
#5 Tiki Wiki CMS Groupware 
0.17%
#6 Instana 
0.10%
#7 GitLab 
0.10%
#8 Usabilla 
0.06%
#9 Zendesk 
0.06%
#10 Raygun 
0.04%
#11 GetFeedback 
0.03%
#12 Marker 
0.03%
#13 Medallia 
0.02%
#14 Kampyle 
0.01%
#15 Atlassian Jira 
0.01%
#16 osTicket 
0.01%
#17 Phabricator 
0.01%
#18 Redmine 
0.01%
#19 Support Hero 
0.01%
#20 Get Satisfaction 
0.01%
#21 Trac 
0.01%
Technologies in Issue Trackers in United States of America (.us)
Cloudflare Network Error Logging
Cloudflare Network Error Logging is a browser-based technology used to quickly identify problems with site visitors connecting to Cloudflare.
Sentry
Open-source error tracking that helps developers monitor and fix crashes in real time.
Elastic APM
Elastic APM offers free and open application performance monitoring.
UserVoice
UserVoice is a management to collect and analyse feedback from customers.
Tiki Wiki CMS Groupware
Tiki Wiki is a free and open-source wiki-based content management system and online office suite written primarily in PHP.
Instana
Instana is a Kubernetes-native APM tool which is built for new-stack including Microservices and lately Serverless but also supports the existing VM based stacks including several supported technologies.
GitLab
GitLab is a web-based DevOps lifecycle tool that provides a Git-repository manager providing wiki, issue-tracking and continuous integration and deployment pipeline features, using an open-source license.
Usabilla
Usabilla is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Raygun
Raygun is a cloud-based networking monitoring and bug tracking application.
GetFeedback
GetFeedback (formerly Usabilla) is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.
Marker
Marker.io is an issue tracker solution for Project Managers, QA Testers and Agency Clients to report feedback & bugs to developers.
Medallia
Medallia (formerly Kampyle) is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.
Kampyle
Kampyle is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.
Atlassian Jira
osTicket
Phabricator
Phabricator is a suite of web-based software development collaboration tools, including the Differential code review tool, the Diffusion repository browser, the Herald change monitoring tool, the Maniphest bug tracker and the Phriction wiki. Phabricator integrates with Git, Mercurial, and Subversion.
Redmine
Redmine is a free and open-source, web-based project management and issue tracking tool.
Support Hero
Support Hero is a knowledge base solution to reduce inbound support requests.
Get Satisfaction
Trac
Issue Trackers Market Share History in United States of America (.us) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Sentry | 51.31% | 51.17% | 51.25% | 50.01% | 49.99% | 49.18% | 49.14% | 49.16% | 49.12% | 48.82% | 48.82% |
| Cloudflare Network Error Logging | 47.23% | 47.47% | 47.40% | 48.60% | 48.60% | 49.39% | 49.42% | 49.39% | 49.44% | 49.72% | 49.72% |
| Elastic APM | 0.45% | 0.42% | 0.41% | 0.44% | 0.45% | 0.44% | 0.44% | 0.44% | 0.46% | 0.48% | 0.48% |
| UserVoice | 0.27% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% |
| Tiki Wiki CMS Groupware | 0.19% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.18% | 0.18% | 0.17% | 0.17% | 0.17% |
| GitLab | 0.12% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% |
| Instana | 0.11% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.11% | 0.11% | 0.08% | 0.10% | 0.10% |
| Usabilla | 0.07% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% |
| Raygun | 0.06% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| GetFeedback | 0.04% | 0.04% | 0.04% | 0.03% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.03% | 0.03% |
| Marker | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.04% | 0.04% | 0.04% | 0.03% | 0.03% |
| Zendesk | 0.04% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% |
| Kampyle | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Atlassian Jira | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| osTicket | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Redmine | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Support Hero | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Get Satisfaction | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Trac | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |