Global Issue Trackers Usage Statistics and Market Share - Sentry, Cloudflare Network Error Logging, Instana, Usabilla, Elastic APM, UserVoice, Raygun, GitLab...

We are tracking usage statistics and market share of 35 web technologies in Issue Trackers. In August 2022 the most popular web technology in Issue Trackers is Sentry with 91% market share. In second place there is Cloudflare Network Error Logging with 8% market share. After that there are Instana with 0%, Usabilla with 0% and Elastic APM with 0% market share. Top 5 web technologies together have 99% market share. The remaining 30 web technologies in Issue Trackers have a combined market share of 1%.

Issue Trackers Market Share in August 2022
About Issue Trackers

An issue tracking system (support ticket system) is a computer software package that manages and maintains lists of issues.

We are tracking 35 different technologies in Issue Trackers.

There are 2,581,419 websites using Issue Trackers in out database.

Issue Trackers Usage Statistics and Market Share in August 2022
Technologies in Issue Trackers
  • Sentry Sentry

    Open-source error tracking that helps developers monitor and fix crashes in real time.

  • Cloudflare Network Error Logging Cloudflare Network Error Logging

    Cloudflare Network Error Logging is a browser-based technology used to quickly identify problems with site visitors connecting to Cloudflare.

  • Instana Instana

    Instana is a Kubernetes-native APM tool which is built for new-stack including Microservices and lately Serverless but also supports the existing VM based stacks including several supported technologies.

  • Usabilla Usabilla

    Usabilla is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.

  • Elastic APM Elastic APM

    Elastic APM offers free and open application performance monitoring.

  • UserVoice UserVoice

    UserVoice is a management to collect and analyse feedback from customers.

  • Raygun Raygun

    Raygun is a cloud-based networking monitoring and bug tracking application.

  • GitLab GitLab

    GitLab is a web-based DevOps lifecycle tool that provides a Git-repository manager providing wiki, issue-tracking and continuous integration and deployment pipeline features, using an open-source license.

  • Tiki Wiki CMS Groupware Tiki Wiki CMS Groupware

    Tiki Wiki is a free and open-source wiki-based content management system and online office suite written primarily in PHP.

  • osTicket osTicket

  • Kampyle Kampyle

    Kampyle is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.

  • Atlassian Jira Atlassian Jira

  • Redmine Redmine

    Redmine is a free and open-source, web-based project management and issue tracking tool.

  • Get Satisfaction Get Satisfaction

  • Atlassian Statuspage Atlassian Statuspage

    Statuspage is a status and incident communication tool.

  • Atlassian Jira Issue Collector Atlassian Jira Issue Collector

    Atlassian Jira Issue Collector is a tool used to download a list of websites using with email addresses, phone numbers and LinkedIn profiles.

  • GetFeedback GetFeedback

    GetFeedback (formerly Usabilla) is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.

  • Zendesk Zendesk

    Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

  • Trac Trac

  • RapidSpike RapidSpike

    RapidSpike is an uptime and performance monitoring service for web sites and applications.

  • Marker Marker

    Marker.io is an issue tracker solution for Project Managers, QA Testers and Agency Clients to report feedback & bugs to developers.

  • Mopinion Mopinion

    Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints.

  • Uptrends Uptrends

    Uptrends is a website and web performance monitoring solution.

  • Phabricator Phabricator

    Phabricator is a suite of web-based software development collaboration tools, including the Differential code review tool, the Diffusion repository browser, the Herald change monitoring tool, the Maniphest bug tracker and the Phriction wiki. Phabricator integrates with Git, Mercurial, and Subversion.

  • BugHerd BugHerd

    BugHerd is a cloud-based feedback collection and bug management tool.

  • Medallia Medallia

    Medallia (formerly Kampyle) is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.

  • Taiga Taiga

  • Bugzilla Bugzilla

  • MantisBT MantisBT

  • otrs otrs

  • Support Hero Support Hero

    Support Hero is a knowledge base solution to reduce inbound support requests.

  • Flyspray Flyspray

  • Atatus Atatus

    Atatus is a full-stack observability tool that let you identify the performance bottlenecks and helps you optimise your application at the right time.

  • UserRules UserRules

  • UptimeRobot UptimeRobot

    UptimeRobot is a web-based software that is designed to monitor the sites frequently to check whether any site is down owing to server problem or any bug in coding.

Issue Trackers Market Share History in Last 12 Months
Technology September 2021October 2021November 2021December 2021January 2022February 2022March 2022April 2022May 2022June 2022July 2022August 2022
Sentry98.63%98.57%98.54%98.51%98.48%98.46%98.44%98.44%98.41%98.40%95.83%90.60%
Instana0.55%0.56%0.56%0.56%0.56%0.56%0.57%0.57%0.56%0.57%0.54%0.50%
Usabilla0.28%0.28%0.28%0.28%0.28%0.28%0.28%0.28%0.28%0.28%0.26%0.23%
UserVoice0.14%0.14%0.14%0.14%0.14%0.14%0.14%0.14%0.14%0.14%0.13%0.11%
GitLab0.07%0.07%0.07%0.07%0.07%0.07%0.08%0.08%0.07%0.07%0.07%0.07%
Elastic APM0.06%0.10%0.11%0.12%0.13%0.14%0.15%0.15%0.19%0.19%0.21%0.21%
Tiki Wiki CMS Groupware0.05%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%
Kampyle0.04%0.04%0.04%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
Raygun0.03%0.05%0.07%0.09%0.10%0.11%0.11%0.11%0.11%0.11%0.11%0.11%
Atlassian Jira0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
osTicket0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
Redmine0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.02%
Get Satisfaction0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%
Atlassian Jira Issue Collector0.02%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Trac0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.00%
Atlassian Statuspage0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
RapidSpike0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Phabricator0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Taiga0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Bugzilla0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
MantisBT0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
otrs0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Flyspray0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
UserRules0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Websites using Issue Trackers in other countries
Filter: