Global Issue Trackers Usage Statistics and Market Share

We are tracking usage statistics and market share of 40 web technologies in Issue Trackers. In May 2024 the most popular web technology in Issue Trackers is Sentry with 51% market share. In second place there is Cloudflare Network Error Logging with 48% market share. After that there are Elastic APM with 0%, Instana with 0% and Usabilla with 0% market share. Top 5 web technologies together have 100% market share.

Issue Trackers Market Share in May 2024
About Issue Trackers

An issue tracking system (support ticket system) is a computer software package that manages and maintains lists of issues.

We are tracking 40 different technologies in Issue Trackers.

There are 6,206,199 websites using Issue Trackers in out database.

Issue Trackers Usage Statistics and Market Share in May 2024
Technologies in Issue Trackers
  • Sentry Sentry

    Open-source error tracking that helps developers monitor and fix crashes in real time.

  • Cloudflare Network Error Logging Cloudflare Network Error Logging

    Cloudflare Network Error Logging is a browser-based technology used to quickly identify problems with site visitors connecting to Cloudflare.

  • Elastic APM Elastic APM

    Elastic APM offers free and open application performance monitoring.

  • Instana Instana

    Instana is a Kubernetes-native APM tool which is built for new-stack including Microservices and lately Serverless but also supports the existing VM based stacks including several supported technologies.

  • Usabilla Usabilla

    Usabilla is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.

  • Raygun Raygun

    Raygun is a cloud-based networking monitoring and bug tracking application.

  • UserVoice UserVoice

    UserVoice is a management to collect and analyse feedback from customers.

  • GetFeedback GetFeedback

    GetFeedback (formerly Usabilla) is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.

  • Marker Marker

    Marker.io is an issue tracker solution for Project Managers, QA Testers and Agency Clients to report feedback & bugs to developers.

  • GitLab GitLab

    GitLab is a web-based DevOps lifecycle tool that provides a Git-repository manager providing wiki, issue-tracking and continuous integration and deployment pipeline features, using an open-source license.

  • Tiki Wiki CMS Groupware Tiki Wiki CMS Groupware

    Tiki Wiki is a free and open-source wiki-based content management system and online office suite written primarily in PHP.

  • osTicket osTicket

  • Redmine Redmine

    Redmine is a free and open-source, web-based project management and issue tracking tool.

  • Atlassian Jira Atlassian Jira

  • Zendesk Zendesk

    Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

  • Kampyle Kampyle

    Kampyle is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.

  • Uptrends Uptrends

    Uptrends is a website and web performance monitoring solution.

  • Atlassian Statuspage Atlassian Statuspage

    Statuspage is a status and incident communication tool.

  • Get Satisfaction Get Satisfaction

  • Mopinion Mopinion

    Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints.

  • Atlassian Jira Issue Collector Atlassian Jira Issue Collector

    Atlassian Jira Issue Collector is a tool used to download a list of websites using with email addresses, phone numbers and LinkedIn profiles.

  • RapidSpike RapidSpike

    RapidSpike is an uptime and performance monitoring service for web sites and applications.

  • BugHerd BugHerd

    BugHerd is a cloud-based feedback collection and bug management tool.

  • Medallia Medallia

    Medallia (formerly Kampyle) is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.

  • Support Hero Support Hero

    Support Hero is a knowledge base solution to reduce inbound support requests.

  • Trac Trac

  • Atatus Atatus

    Atatus is a full-stack observability tool that let you identify the performance bottlenecks and helps you optimise your application at the right time.

  • Phabricator Phabricator

    Phabricator is a suite of web-based software development collaboration tools, including the Differential code review tool, the Diffusion repository browser, the Herald change monitoring tool, the Maniphest bug tracker and the Phriction wiki. Phabricator integrates with Git, Mercurial, and Subversion.

  • UptimeRobot UptimeRobot

    UptimeRobot is a web-based software that is designed to monitor the sites frequently to check whether any site is down owing to server problem or any bug in coding.

  • otrs otrs

  • Bugzilla Bugzilla

  • Taiga Taiga

  • MantisBT MantisBT

  • Flyspray Flyspray

  • UserRules UserRules

  • YouTrack YouTrack

    YouTrack is a browser-based bug tracker, issue tracking system and project management software.

  • cState cState

    cState is an open-source static (serverless) status page.

  • HetrixTools HetrixTools

    HetrixTools is an uptime and blacklist monitoring platform.

  • Help Scout Help Scout

    Help Scout is a customer service platform including email, a knowledge base tool and live chat.

  • Oh Dear Oh Dear

    The all-in-one monitoring tool for your entire website. Oh Dear monitors uptime, SSL certificates, broken links, scheduled tasks, application health, DNS, domain expiry and more.

Issue Trackers Market Share History in Last 12 Months
Technology July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024April 2024May 2024
Sentry57.08%56.46%55.71%55.18%53.49%53.30%52.55%52.57%51.49%51.27%51.05%
Cloudflare Network Error Logging42.22%42.85%43.61%44.15%45.82%46.01%46.78%46.75%47.85%48.08%48.30%
Instana0.20%0.19%0.19%0.19%0.19%0.19%0.17%0.17%0.17%0.16%0.16%
Elastic APM0.16%0.16%0.16%0.16%0.17%0.17%0.17%0.17%0.17%0.17%0.17%
Usabilla0.07%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%
Raygun0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%
UserVoice0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.03%
GitLab0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
GetFeedback0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
Marker0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.03%0.03%0.03%
Tiki Wiki CMS Groupware0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
osTicket0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Redmine0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Atlassian Jira0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Kampyle0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Zendesk0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Atlassian Statuspage0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Get Satisfaction0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Uptrends0.01%0.00%0.00%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Mopinion0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Atlassian Jira Issue Collector0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
RapidSpike0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Trac0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
BugHerd0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Support Hero0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Medallia0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Atatus0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Phabricator0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
otrs0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Bugzilla0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Taiga0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
MantisBT0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
UptimeRobot0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Flyspray0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
UserRules0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
YouTrack0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
cState0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
HetrixTools0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Oh Dear0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Help Scout0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Websites using Issue Trackers in other countries
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