Global Issue Trackers Usage Statistics and Market Share
We are tracking usage statistics and market share of 37 web technologies in Issue Trackers. In November 2022 the most popular web technology in Issue Trackers is Sentry with 75% market share. In second place there is Cloudflare Network Error Logging with 24% market share. After that there are Instana with 0%, Elastic APM with 0% and Usabilla with 0% market share. Top 5 web technologies together have 100% market share.
About Issue Trackers
An issue tracking system (support ticket system) is a computer software package that manages and maintains lists of issues.
We are tracking 37 different technologies in Issue Trackers.
There are 3,789,663 websites using Issue Trackers in out database.
Issue Trackers Usage Statistics and Market Share in November 2022
#1 Sentry 
74.75%
#2 Cloudflare Network Error Logging 
24.18%
#3 Instana 
0.35%
#4 Elastic APM 
0.20%
#5 Usabilla 
0.15%
#6 Raygun 
0.08%
#7 UserVoice 
0.08%
#8 GitLab 
0.05%
#9 Tiki Wiki CMS Groupware 
0.03%
#10 osTicket 
0.02%
#11 Kampyle 
0.02%
#12 Atlassian Jira 
0.02%
#13 Redmine 
0.02%
#14 GetFeedback 
0.01%
#15 Get Satisfaction 
0.01%
#16 Atlassian Statuspage 
0.01%
#17 Atlassian Jira Issue Collector 0.01%
#18 Marker 
0.01%
#19 Zendesk 
0.01%
#20 Trac 
0.00%
#21 RapidSpike 
0.00%
#22 Mopinion 
0.00%
#23 Uptrends 
0.00%
#24 BugHerd 
0.00%
#25 Phabricator 
0.00%
#26 Support Hero 
0.00%
#27 Medallia 
0.00%
#28 Atatus 
0.00%
#29 Taiga 
0.00%
#30 Bugzilla 
0.00%
#31 MantisBT 
0.00%
#32 otrs 
0.00%
#33 Flyspray 
0.00%
#34 UptimeRobot 
0.00%
#35 UserRules 
0.00%
#36 cState 
0.00%
#37 YouTrack 
0.00%
Technologies in Issue Trackers
Sentry
Open-source error tracking that helps developers monitor and fix crashes in real time.
Cloudflare Network Error Logging
Cloudflare Network Error Logging is a browser-based technology used to quickly identify problems with site visitors connecting to Cloudflare.
Instana
Instana is a Kubernetes-native APM tool which is built for new-stack including Microservices and lately Serverless but also supports the existing VM based stacks including several supported technologies.
Elastic APM
Elastic APM offers free and open application performance monitoring.
Usabilla
Usabilla is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.
Raygun
Raygun is a cloud-based networking monitoring and bug tracking application.
UserVoice
UserVoice is a management to collect and analyse feedback from customers.
GitLab
GitLab is a web-based DevOps lifecycle tool that provides a Git-repository manager providing wiki, issue-tracking and continuous integration and deployment pipeline features, using an open-source license.
Tiki Wiki CMS Groupware
Tiki Wiki is a free and open-source wiki-based content management system and online office suite written primarily in PHP.
osTicket
Kampyle
Kampyle is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.
Atlassian Jira
Redmine
Redmine is a free and open-source, web-based project management and issue tracking tool.
GetFeedback
GetFeedback (formerly Usabilla) is a user feedback solution for collecting qualitative and quantitative user feedback across digital channels including websites, apps and emails.
Get Satisfaction
Atlassian Statuspage
Statuspage is a status and incident communication tool.
Atlassian Jira Issue Collector
Atlassian Jira Issue Collector is a tool used to download a list of websites using with email addresses, phone numbers and LinkedIn profiles.
Marker
Marker.io is an issue tracker solution for Project Managers, QA Testers and Agency Clients to report feedback & bugs to developers.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Trac
RapidSpike
RapidSpike is an uptime and performance monitoring service for web sites and applications.
Mopinion
Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints.
Uptrends
Uptrends is a website and web performance monitoring solution.
BugHerd
BugHerd is a cloud-based feedback collection and bug management tool.
Phabricator
Phabricator is a suite of web-based software development collaboration tools, including the Differential code review tool, the Diffusion repository browser, the Herald change monitoring tool, the Maniphest bug tracker and the Phriction wiki. Phabricator integrates with Git, Mercurial, and Subversion.
Support Hero
Support Hero is a knowledge base solution to reduce inbound support requests.
Medallia
Medallia (formerly Kampyle) is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.
Atatus
Atatus is a full-stack observability tool that let you identify the performance bottlenecks and helps you optimise your application at the right time.
Taiga
Bugzilla
MantisBT
otrs
Flyspray
UptimeRobot
UptimeRobot is a web-based software that is designed to monitor the sites frequently to check whether any site is down owing to server problem or any bug in coding.
UserRules
cState
cState is an open-source static (serverless) status page.
YouTrack
YouTrack is a browser-based bug tracker, issue tracking system and project management software.
Issue Trackers Market Share History in Last 12 Months
| Technology | January 2022 | February 2022 | March 2022 | April 2022 | May 2022 | June 2022 | July 2022 | August 2022 | September 2022 | October 2022 | November 2022 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Sentry | 98.48% | 98.46% | 98.44% | 98.44% | 98.41% | 98.40% | 95.83% | 87.07% | 84.91% | 77.84% | 74.75% |
| Instana | 0.56% | 0.56% | 0.57% | 0.57% | 0.56% | 0.57% | 0.54% | 0.47% | 0.45% | 0.38% | 0.35% |
| Usabilla | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.26% | 0.21% | 0.20% | 0.17% | 0.15% |
| UserVoice | 0.14% | 0.14% | 0.14% | 0.14% | 0.14% | 0.14% | 0.13% | 0.11% | 0.10% | 0.09% | 0.08% |
| Elastic APM | 0.13% | 0.14% | 0.15% | 0.15% | 0.19% | 0.19% | 0.21% | 0.21% | 0.21% | 0.20% | 0.20% |
| Raygun | 0.10% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.10% | 0.10% | 0.09% | 0.08% |
| GitLab | 0.07% | 0.07% | 0.08% | 0.08% | 0.07% | 0.07% | 0.07% | 0.06% | 0.06% | 0.05% | 0.05% |
| Tiki Wiki CMS Groupware | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.03% | 0.03% | 0.03% | 0.03% |
| Kampyle | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.02% | 0.02% | 0.02% |
| Atlassian Jira | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.02% | 0.02% | 0.02% | 0.02% |
| osTicket | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.02% | 0.02% |
| Redmine | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.02% | 0.02% | 0.02% | 0.02% |
| Get Satisfaction | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.01% | 0.01% | 0.01% | 0.01% |
| Atlassian Jira Issue Collector | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Trac | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.00% | 0.00% | 0.00% | 0.00% |
| Atlassian Statuspage | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| RapidSpike | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| Phabricator | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| Taiga | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| Bugzilla | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| MantisBT | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| otrs | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| Flyspray | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| UserRules | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |