CRM Usage Statistics and Market Share in Albania (.al)
We are tracking usage statistics and market share of 2 web technologies in CRM in Albania (.al). In April 2024 the most popular web technology in CRM in Albania (.al) is Intercom with 94% market share. In second place there is Zoho with 6% market share. Top 2 web technologies together have 100% market share.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 2 different technologies in CRM.
There are 34 websites using CRM in Albania (.al websites) in out database.
Technologies in CRM in Albania (.al)
CRM Market Share History in Albania (.al) in Last 12 Months
Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 96.34% | 96.34% | 96.34% | 96.30% | 96.30% | 96.30% | 97.01% | 98.41% | 98.41% | 94.12% | 94.12% |
Zoho | 0.61% | 0.61% | 0.61% | 0.62% | 0.62% | 0.62% | 1.49% | 1.59% | 1.59% | 5.88% | 5.88% |